Shipping policy

Delivery Information

At The Seea Shop, we are committed to providing reliable and efficient shipping services to customers worldwide. Please read the information below to understand how we process and deliver your orders.

1. Shipping Coverage

We offer worldwide shipping.

However, please note that we do not ship to certain regions in Asia and remote areas. If your location is affected, your order may be cancelled and refunded.

2. Order Processing Time

All orders are processed within:

  • 1–2 business days after payment confirmation

Orders are not shipped on weekends or public holidays.

3. Shipping Methods & Delivery Time

We offer two shipping options:

Standard Shipping (DHL / FedEx)

  • Delivery time: 10–15 business days after dispatch
  • Shipping fee: $12.95

This option provides fast and reliable international delivery.

Free Shipping (EMS)

  • Available for orders over $50
  • Delivery time: 15–25 business days after dispatch
  • Shipping fee: Free

For orders under $50, EMS shipping is not eligible for free delivery.

4. Free Shipping Policy

We offer free worldwide shipping via EMS for all orders over $50.

Orders below $50 will be charged standard shipping rates or may not qualify for EMS free shipping promotion.

5. Payment Methods

We accept secure and trusted payment methods:

  • Visa
  • MasterCard
  • JCB
  • PayPal

All payments are processed securely to ensure customer protection.

6. Delivery Time Summary

  • Order processing: 1–2 business days
  • DHL / FedEx delivery: 10–15 business days after shipment
  • EMS delivery (free shipping): 15–25 business days after shipment

Please note that delivery times are estimates and may vary due to customs clearance, weather conditions, or courier delays.

7. Order Tracking

Once your order has been shipped, you will receive a tracking number via email so you can monitor your delivery status.

8. Customer Support

If you have any questions regarding shipping or delivery, please contact us:

📧 Email: support@theseea-shop.com
🏢 Company: The Seea Shop
📍 Address: 1301 Siler Rd, Santa Fe, NM 87507, USA